This user guide will help you work your way through the ACT Assessments. On this page you will find notes and videos covering how the assessments work, our approach to the ACT assessment and the assessment update cycle. Scroll down for further details.
User support videos
The following videos will guide you through how to use the ACT platform.
Sitting an assessment
Viewing Your Results
Resitting an assessment
Assessment Structure
The assessments have been built using the topic-based approach that forms the basis for the competency model. The knowledge and skills required for each Role / Level are broken into topics, and each topic is sampled via the chosen questions. This ensures the results of the testing give a broad review of the entire curriculum, which in-turn gives you and your supervisor the ability to understand learning gaps and intelligently focus further training on these gaps.The topics map directly onto the face to face training levels used for ACT to ensure that this is as easy as possible.
These topics have been chosen, and the questions and training developed, by our highly experienced payroll tutors and consultants using their experience and involvement in the payroll industry and government legislation support groups. The multiple-choice questions have been designed to both test and challenge you and through our review by subject matter experts with over 150 years of combined involvement in the payroll sector, give a valid and reliable assessment of each topic area.
The multiple-choice question style ensures ease of use for you and allows the automated marking and feedback required for the provision of instant “dashboards” at an individual and team level. The variety of questions, with varying levels of difficulty, further contribute to the identification of areas to focus on. By having four possible answers to each question and a varied number of questions in each section depending on its “importance”, the system can provide detailed, balanced feedback.
We do not
offer timing or “exam conditions” guidance, as we believe the conditions and
environment should reflect your business’ needs and likely the normal working
conditions of your business. For example, some organisations will want staff to
undertake the assessment in an open-book, non-time limited manner, some may sit
the questions in a team-environment, while others may set much stricter time
constraints.
ACT Assessment Approach
ACT is a unique approach to improving payroll team performance and by using a unified model to assess competencies, provide customised training for each team member, and then assess the impact of the training, every member of staff benefits from a continuous and customised development program, every year. Improved staff satisfaction and retention, and significant skills improvement, leads to more accurate and compliant payrolls.
The ACT assessment approach is based on a professional competency and development model that has been established by The Payroll Centre’s experts over 25 years and supports a progression from new entrants to the industry through to expert practitioners. It is continuously reviewed and updated for factors such as new legislation, annual (e.g. Budget) changes and other environmental factors such as Internationalisation and the ever-growing use of technology.
The assessment framework has been set up to help payroll professionals identify potential training requirements. As such it provides feedback on performance against identified topics, at one of three “competency levels” to indicate those areas that would most benefit from further development. It does not and will not provide a “mark” as that is not the purpose of the assessment tool.
The assessments have been developed through our years of experience in conjunction with our successful family of BTEC Pearson qualifications and are based around the same professional competency and development model. They incorporate core skills, knowledge and technical expertise questions based upon each role and skill level.
A top-level view of the relevant part of the competency model (from entrant to advanced practitioner) is shown below.
Assessment and Question Update Cycle
An assessment is provided for each level on the competency framework, each year. For example, “Introduction level, 2018-19”. Every assessment has a fixed set of questions, structure by topic, which are answered each time you sit the assessment.
Whilst you are sitting the assessments you can see how you have performed within each topic area with a colour indicator. The correct answers to questions are not provided as many organisations will ask individuals to re-sit the assessment multiple times to judge the effectiveness of training and other interventions aimed at improving performance. However, your Manager may choose to share your results for each section as to whether each question was answered correctly or not.