More than a third (34%) of workers want more communication from their employer about the employee benefits and rewards available at their organisation, according to new research.
The survey of 1,001 full-time and part-time employees by Canada Life Group Insurance also found that 20% of respondents had received information about their benefits when they first joined their employer but have not received any communication on them since.
Some 16% of respondents to the survey do not know who they should ask about the benefits and rewards available to them, while 9% do not know which, if any, options are offered.
However, 34% believe their employer clearly communicates the benefits and rewards available to them.
Over half (56%) of respondents said they prefer to receive information on benefits via email. Nearly a third (29%) favour face-to-face interactions and over a quarter (26%) would like access to information via an intranet hub.
Paul Avis, marketing director at Canada Life Group Insurance, said: “Employers should re-evaluate their communication methods and learn what works for their employees. Our research suggests a renewed focus on email updates, face-to-face communications or an internal intranet system is a good place to start to fully articulate the availability of workplace benefits and give regular updates. This will ensure that all staff members understand which perks are available to them and will ultimately improve their perception of their employer."
Avis added: “Advisers also have a role to play in arming employers with the information and tools necessary to effectively promote benefits within the workplace, ideally working in close partnership with the insurance provider.”
