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1/2 day£395 +VAT
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Navigate the AI revolution in payroll

Artificial intelligence is already reshaping payroll operations, from automation and error detection to decision support and employee self-service. This course is designed for payroll professionals who need a clear, realistic understanding of what AI means for their role today and how to approach adoption with confidence.

You’ll move beyond hype to understand where AI genuinely adds value, how leading providers are using it in practice, and how to build a credible strategy that aligns with compliance, risk, and business priorities.

Courses Overview

Duration: 1/2 day Price: £395+VAT CPD: 3.5 hours certificate

Who is it aimed at?

This course will guide you through the practical realities of AI in payroll, helping you understand where it adds value, how providers are using it, and the risks around compliance and data security. You’ll gain clear frameworks to assess opportunities, build a business case, and prepare your team for future change while maintaining strong human oversight.

What will I learn?

By the end of this course, you will understand what AI really means for payroll and how it differs from traditional automation. You’ll be able to identify where AI can add genuine value in your payroll operation, assess risks around compliance and data security, and evaluate AI tools offered by payroll providers with confidence. You’ll also gain practical frameworks to build an AI strategy, make a credible business case for investment, and prepare your team for future change while maintaining the essential role of human oversight.

Course Content

This course will guide you through the practical use of AI in payroll, helping you understand real-world applications, manage risk, evaluate provider solutions, and build a clear, business-ready AI strategy.

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1. Understanding AI and Its Role in Business

This module provides a foundational understanding of artificial intelligence and its current applications across business operations, setting the context for its specific impact on payroll functions.

  • What AI is and isn't - demystifying the terminology
  • AI in everyday business: automation, analytics, and decision support
  • The evolution from traditional automation to intelligent systems


2. AI's Impact on Payroll Operations


The module explores why AI has become a critical consideration for payroll leaders, addressing both opportunities and concerns while establishing realistic expectations about AI's role in modern payroll departments.

  • Common concerns: data security, compliance risk, accuracy, and workforce impact
  • AI as augmentation, not replacement - building capability and mastery
  • Regulatory considerations and ethical frameworks for AI deployment


3. Market Landscape: How Leading Providers Use AI


This module examines how major payroll providers and service organizations have integrated AI into their offerings, providing real-world context for what's possible and what's proven.

  • Global payroll market overview and AI adoption trends
  • Case studies: IPASS, Zellis, ADP, and other leading providers' AI journeys
  • Practical applications: automation, error detection, employee self-service, and predictive analytics


4. Building Your AI Strategy


The module provides practical frameworks for assessing AI opportunities within your organization and beginning implementation, including guidance on available tools and testing environments.

  • Assessment framework: where AI can add value in your payroll operation
  • Free tools, sandbox environments, and low-risk starting points
  • Working with existing providers versus exploring new solutions
  • Building workflows and measuring impact


5. Securing Investment: The Business Case for AI


This module equips participants with the frameworks and language needed to secure board-level approval for AI investments, focusing on how to position AI as a strategic business enabler rather than just a technology project.

  • Presenting AI as strategic investment, not IT spend
  • ROI frameworks and proven case studies from payroll AI adoption
  • Building compelling business cases: cost savings, risk mitigation, and scalability
  • Understanding board priorities and stakeholder concerns
  • Measuring success and demonstrating value delivery


6. Preparing Your Team for the Future


The module addresses the human dimension of AI adoption, covering how to prepare teams for technology shifts while maintaining the critical role of human judgment and oversight.

  • Predicted advancements: ML-driven audits, intelligent chatbots, workforce forecasting
  • Upskilling strategies and adapting to technology transformation
The essential role of human oversight alongside AI capabilities

"My team always attends the annual Payroll and HR Update course. Essential information covering often complex legislative changes, always presented by excellent trainers with in depth knowledge of their subject. A 'must attend' course for any serious payroll professional."

Deon Piovesan
Finance and Payroll Manager at Capital City College Group

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